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Here are some of the most frequently asked questions. For any further doubts or questions, even specific ones, do not hesitate to contact me via the form below or via the chat! We will respond as soon as possible.

Frequently Asked Questions

Our base is in Italy. We ship right from the heart of the Mediterranean

To be eligible for a return, the item must be in the same condition as you received it, unworn or unused, with all tags, and in its original packaging. You will also need the receipt or proof of purchase.

The return period is 7 days from the receipt of the package. Once 7 days have passed from the date the package was delivered, no returns will be accepted.

You can request a return via email by writing to: mediterraneaveste@gmail.com. You will receive a response on how to proceed within 24-48 hours.

We will send you a return shipping label and instructions on how and where to ship the package. Any refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days of receipt of the return.

Return shipping costs are the responsibility of the customer, except in cases where the item received is defective or incorrect. In such cases, return costs will be covered by us.

As vintage items, Mediterranea Veste garments may show slight, natural signs of wear. Where present, these are always noted. Please always check the descriptions and photos for all details.

Inspect your order upon receipt and contact us immediately in case of defects or damage that were not previously noted (or damage related to shipping). To report a defective or incorrect item, we ask that you send us one or more photos/videos of the issue to mediterraneaveste@gmail.com within 48 hours of receiving your order. This will allow us to assess the issue and ensure it is resolved.